Owner FAQ's

Answers to your frequently asked questions

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Share housing comes with a few extra moving parts tenant turnover, housemate dynamics, and higher wear-and-tear if it’s not managed properly. The main risks are choosing the wrong tenants, rent arrears, compliance mistakes, and delayed maintenance. Our systems are designed to reduce those risks through structured screening, clear house rules, proactive inspections, and fast issue management.

Fees typically depend on the type of property, the number of rooms, and the level of management required. Share houses are usually managed differently than standard rentals, so pricing can vary. We provide a clear, upfront quote with transparent inclusions no surprises.

Not really. Most traditional agencies focus on single-lease residential rentals. Share houses require a different skill set room-by-room leasing, higher communication volume, tenant matching, and stronger operational control. We specialise in share house management, so the process is smoother and the outcomes are more consistent.

We don’t just “list the property” we position it. That includes suburb-based rental pricing, strong listing presentation, clear room features, and fast enquiry response. The goal is to reduce vacancy time while attracting reliable, long-term tenants.

Our screening is multi-step and practical. We assess affordability, rental history signals, behaviour fit for shared living, and red flags that typically lead to problems later. The aim is simple: tenants who pay on time, respect the house, and stay longer.

You don’t need a full renovation. You do need a property that is safe, clean, and presentable. We’ll guide you with a rent-ready checklist covering repairs, basic safety, cleanliness, and room presentation—so your home attracts better tenants and leases faster.

It depends on the suburb, the weekly rent, how the rooms are presented, and seasonal demand. Our role is to price accurately, market effectively, and handle enquiries quickly so vacancy time stays as low as possible. We also keep you updated with performance feedback throughout the leasing period.

We manage maintenance end-to-end. Requests are logged, prioritised, and assigned to trusted trades, with clear approvals and updates. For urgent issues, we follow an escalation process to protect your property and minimise disruption for tenants.

We act early with a structured arrears process reminders, follow-ups, and clear next steps. In share housing, speed matters. If the issue escalates, we guide you through compliant actions with proper documentation and timelines.

You’ll receive clear owner statements and organised records covering income, expenses, and maintenance. Payments are made on the agreed cycle, and you’ll have visibility over your property’s performance without needing to chase updates.

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Quarterly Routine Inspections

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